We, Clarks (“We” “Our” “Us” “Clarks ”), are committed to protecting and respecting your privacy.
2. Data controller
Our Website is owned and operated by Histon Sweet Spreads Limited, which for the purpose of data protection laws is the data controller.
3. Data We will collect from you
We retain information which is provided by you directly and information that is passively or automatically collected from you. Specifically, We will collect and process the following data from you:
We do sometimes collect sensitive personal data or special category personal data which you may provide to Us through the “Contact Us” form related to health such as allergies or other health conditions which may affect your diet. We treat this information in accordance with the additional protection it is given under data protection laws.
We will also collect data about you from third parties to help us better understand Our customers. Such data is likely to include information about what types of products you may be interested in.
4. Data We collect through your use of Our Website
5. Storing your personal data
We will take all reasonable steps to destroy or de-identify personal information We hold if it is no longer needed for the purpose for which it was collected.
6. Uses made of the data
We use data held about you for the following reasons and in the following ways:
When there is an obligation arising from a contract entered into between you and Us:
When necessary for Our legitimate interests:
When you consent:
When there is a legal and/or regulatory obligation:
7. Disclosure of your data
We will disclose your data to our Consumer Care Team or any necessary member of the Hain Daniels Group for the purposes of dealing with your query or complaint.
We will disclose your personal data to third parties:
Where you have provided Us with the appropriate consents to Our general marketing, We will send you marketing materials about other products or services offered by Clarks.
You have the right to object to the use of your personal data for marketing purposes. You can exercise your right to prevent such processing at any time by emailing Us at email@example.com or by clicking “unsubscribe” on the relevant email communication(s).
9. International transfers
The data We collect from you may be transferred to and stored at a destination outside the European Economic Area ("EEA"). Your data may be processed by staff operating outside the EEA who work for Us or for one of the third parties to whom We may disclose your personal data (see paragraph 7 above). We will only transfer your data outside of the EEA where We have taken appropriate steps to make sure it is carefully protected, for example by entering appropriate contracts approved by data protection regulators with those relevant third parties.
10. Your rights
You have the right to access information which We hold about you and details of how We use that information. You also have the right to ask Us to provide a copy of this information in a portable format to you or another third party.
If any of the data We hold about you is incorrect, you may also request it is corrected or erased. You also have a right to require Us to stop processing your personal information and/or to withdraw your agreement to processing based on "consent", unless We have a legal justification for doing so.
To exercise your rights you can click on the “Contact Us” link on Our Website and/or email us at firstname.lastname@example.org and We will respond to your request within one month. In the rare event We can't respond within one month We will let you know this as soon as possible.
11. Links to other Websites
Our Website may, from time to time, contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
If you have any concerns or complaints as to how We have handled your personal data you may lodge a complaint with the UK's data protection regulator, the ICO. The ICO can be contacted through their website at https://ico.org.uk/global/contact-us/ or by writing to Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF